Privacy Policy

Introduction

At Khattak Collection, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our store or website, make a purchase, or otherwise interact with us.

Information We Collect

We may collect the following types of information:

  1. Personal Information: When you place an order, create an account, or sign up for our newsletter, we collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.
  2. Technical Information: We may also collect technical information such as your IP address, browser type, device information, and pages visited on our website. This information helps us improve our website and provide a better shopping experience.
  3. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track your shopping cart, and analyze website traffic. You can disable cookies in your browser settings, but this may affect the functionality of our website.

How We Use Your Information

We use your information for the following purposes:

  1. Processing Orders: To process and fulfill your orders, including delivery, payment processing, and communication regarding your order status.
  2. Customer Service: To provide customer support, respond to inquiries, and address any issues or concerns you may have.
  3. Marketing: To send you promotional emails, newsletters, and special offers that may interest you. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails.
  4. Improving Our Services: To analyze website usage, improve our products and services, and customize your shopping experience.

How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. Your payment information is encrypted and processed securely through our payment gateway providers.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers: We may share your information with third-party service providers who assist us in processing orders, delivering products, and providing customer support. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.
  2. Legal Requirements: We may disclose your information if required by law, court order, or governmental regulations.

Your Rights

You have the right to:

  1. Access: Request access to the personal information we hold about you.
  2. Correction: Request corrections to any inaccurate or incomplete information.
  3. Deletion: Request the deletion of your personal information, subject to certain legal obligations.
  4. Opt-Out: Opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Khattak Collection
Address: Shop No. LSB 11-12, Gulfcenter, Murree Road, Rawalpindi
Phone: 0336-1992259
Email: mzahidkhattak96@gmail.com